.support-layout{grid-template-columns:minmax(0,1.6fr) minmax(260px,1fr);align-items:start;gap:24px;display:grid}.support-thread{gap:20px;max-height:700px;margin:24px 0;padding:3px;display:grid;overflow-y:auto}.support-message{background:#f4f6ef;border:1px solid #dfe6d8;border-radius:12px;min-width:0;padding:20px}.support-message[data-speaker=customer]{background:#fff;margin-left:28px}.support-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:12px 0 0}.support-message-header{color:#63795c;flex-wrap:wrap;justify-content:space-between;gap:12px;font-size:12px;display:flex}.support-shortcuts{flex-wrap:wrap;gap:8px;margin:18px 0;display:flex}.support-shortcuts button{background:#f7f9f2;padding:8px 10px;font-size:12px}.support-ticket{overflow-wrap:anywhere;border-top:1px solid #e0e7d9;padding:18px 0}.support-ticket:first-of-type{border-top:0}.support-ticket h3{margin:0 0 8px}.support-confirmation{border-top:1px solid #dce5d8;margin-top:18px;padding-top:18px}.support-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px;display:flex}.support-compose{border-top:1px solid #e0e6dc;padding-top:24px}.support-error-inline{color:#854a34}.support-note{background:#f0f5e9;border-left:3px solid #869a79;padding:12px 16px;font-size:13px;line-height:1.7}.support-facts{gap:6px;margin-top:16px;font-size:12px;line-height:1.8;display:grid}.support-empty{padding:20px 0 28px}.support-empty h3{font-size:24px}.support-shell code{overflow-wrap:anywhere;white-space:pre-wrap;font-size:11px}.support-select{width:100%}@media (max-width:850px){.support-layout{grid-template-columns:1fr}.support-message[data-speaker=customer]{margin-left:16px}.support-thread{max-height:600px}}.support-shortcuts{border:0;padding:0}.support-shortcuts legend{color:#63795c;margin-bottom:12px;font-size:12px}